Privacy Policy

Go Cycling Portugal Privacy Policy

What is our privacy policy?

Our privacy policy is quite simple: we won’t use your email address or any other information you provide us for any other purpose than the one for which you originally gave it to us: sending you itineraries, better preparing your bike tour, and ocassionally receive our newsletter. This may include contacting subscribers to update information once in a while, and, from time to time, inviting some guests to participate in a survey. Occasionally we also notify our visitors of relevant events and products.

Your name and e-mail address

We won’t rent, swap or sell our lists to advertisers, other web sites or list brokers.

The information we hold

Site

We do not capture any personal identification information on our site visitors, only anonymous information as detailed in the sections below this one.

Newsletter

We use MailChimp as our email marketing and automation service provider. Within MailChimp we hold the following data:

Information that newsletter subscribers may have provided when they opted in to request one of our downloads. This may include First and Last Name, Email Address, Phone Number, Job Title, Organization, Company Size, and Country. This information is only held on newsletter subscribers who submitted it when requesting a download.

Information that newsletter subscribers may have provided when opting in to receive our newsletter. Typically this is limited to Name and Email Address.

Information that MailChimp determines on its own from newsletter subscribers’ activity, such as IP-based location (latitude/longitude, timezone, and country).

We do not sell or rent this information, and only use it at times on an aggregated and anonymous basis to determine general data about our newsletter subscriber audience.

Paid Products

We have access to information you provided when purchasing a paid product, such as a bike tour. This is limited to information necessary to process your payment, such as name, address and credit card information, additional information we need to provide you with travel insurance ( nationality, adress, date of birth) and details required for tour preparation, like height, helmet size, etc . This information is not provided to any other third party entities, and is deleted once your experience is completed with us.

Managing your data

You can request to see the data we hold on you at any point, and you can also request deletion of your data at any point. Please email info@gocyclingportugal.com for any questions related to your personal data.

If you post a comment on our site, or require an itinerary, we won’t use your email except to send you update notices about the specific entry you commented, or to initiate a private one-to-one email conversation with you about your post.

Logging, cookies, web beacons and third party advertising

We collect anonymous usage data (technically known as “referrer logs”) on our web site, such as IP address, referrer site, or browser type. We do not link IP data to personal identification information.

We may use technical tracking means such as cookies or web beacons (single-pixel transparent gifs). These techniques are anonymous and used for statistical purposes only (e.g. finding our email open rate). We won’t try to monitor your anonymous personal usage of our site and letters. You can set up your browser to refuse cookies if you want to, though that might limit some site features.

Security

We have put security measures in place to protect the loss, misuse and alteration of the information under our control. Only authorized personnel are allowed physical and/or digital access to servers and data. All servers and data backups are kept secure from physical and electronic intrusion by use of firewalls and redundant security systems, which are periodically evaluated and upgraded.

Legal disclaimer

Personally Identifiable Information provided to our company is subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders. We make every effort possible to preserve user privacy and anonymity; however, we may need to disclose personal information when required by law wherein such action is necessary to comply with judicial proceedings, court orders or legal processes served on our Website.

Choose with confidence

Check our reviews and explore Portugal on a bike with us.
David Caw
David Caw
2023-04-24
Great communication for the start - clear and friendly emails. Short taxi ride from Lisbon airport. Pedro greeted me and got me sorted for my journey. Breathtaking ride up coast to Porto. Bike was perfect for all conditions and performed flawlessly. Dropped it back at Porto premises and, again, Pedro greeted me. Had really good chat about possible future rides - and I will use tese guys again. Wonderful experience !
Andrea Binder
Andrea Binder
2022-11-12
Danke Pedro, André und allen Mitarbeitern, dass unser Radurlaub ein voller Erfolg war. Qualitativ hochwertige Räder und ein hilfsbereites, freundliches Team, dass uns bei unserer kleinen Panne schnell und unkompliziert geholfen hat. Ich kann dieses Unternehmen zu 100 % weiterempfehlen. Danke an Alle
Peter McMullan
Peter McMullan
2022-09-21
A very professional and well run organisation. The bikes and gearing were of the highest quality so the equipment never missed a beat. Pedro was very accomodating with pick up and drop off and the whole adventure was a huge success in part to his organisation. The complete package
Carlos Pinto
Carlos Pinto
2022-08-05
Recomendo vivamente Go Cycling Portugal Obrigado Pedro foi um prazer poder contar contigo e com a tua equipa As bicicletas eram top 👍 fizemos os 738km da N2 muito confortavelmente e como programado pegar no Porto e deixar em Faro foi mesmo ótimo assim só foi mesmo preciso pedalar e não nos ocupamos de mais nada Obrigado por tudo e até breve
Roger Owen
Roger Owen
2022-04-19
Pedro and his team could not have been more helpful over the two years that we tried to ride the Portugese Camino. It was put back twice because of COVID. Nothing was too much trouble, and they credited us each time we had to postpone. When we eventually started (March 2022) the bikes were brilliant and top-notch - over 620km they were faultless. Drop off in Santiago was easy. I could not recommend this company highly enough. They were excellent. And I proposed to my (now) fiancee Rachel in the square in front of the cathedral. And she said yes! Strange things happen on the Camino! Thanks again Guys - you were brilliant in all aspects of your support. Roger and Rachel xx
Roger Owen
Roger Owen
2022-04-19
We hired bikes for 2020 but could not start the Portugese Camino until April 2022. Pedro and his team could not have been more helpful and honoured our credit in full. The bikes were top class and we had no issues. I could not recommend Pedro and his team highly enough. Roger and Rachel.
Georges Luxcoach
Georges Luxcoach
2022-04-18
It was the 1st time (but not the last) i worked and ordered 5 bicycles with Gocyclingportugal. I have to confess, as the organiser of a Tour from Porto-Lamego-Lisbon and back, I was not sure that the bicycles would be at the airport on time so that we could start the Tour immediately from there after landing in Porto. My friends would hate me for the rest of my life, if not 🤣. But Pedro and his teammate were on time. Once again thanks Gocyclingportugal. Everything went right and we were happy to ride on Scott Addict bikes! 👌🏼🚴🏼‍♂️ GG
More reviews ...

European Offices

Monday to Friday
09AM to 06PM GMT
Telephone: 00351 217 590 365 
(Call to the Portuguese national fixed network)

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