Go Cycling Portugal "Clean and Safe" Policy

Our company is a "clean and safe" establishment as it follows health and safety rules established by the Portuguese National Tourism board "Turismo de Portugal", as follows below:

World Health Organization has declared the Coronavirus causal agent of Covid-19 as a public health emergency with an international scope. To avoid risks and infections by assuring an internal protocol that defines prevention, control and surveillance protocolos, our company declares it follows the protocols as defined by "Turismo de Portugal", in agreeance with the orientations of Direcção Geral da Saúde, that allow it to be considered a "Clean and Safe" establishment.

Internal training and establishing procedures to all staff:

Our staff has been informed and/or trained specifically about the following matters: 

  • Internal protocol regarding the Coronavirus Covid-19 pandemic.
  • How to follow the basic precaution measures and infection control regarding the Coronavirus Covid-19 procedures as follows:
    • Hand sanitation: Frequently washing hands with water and soap, for at least 20 seconds or using hand disenfectant with at least 70º alcohol, covering every surface in tour hands and rubbing them until dry.
    • Respiratory etiquette: cough or sneeze into your flexed forearm or use a paper tissue, that should immediately be thrown into the garbage; Hand higiene after coughing or sneezing and blowing your nose; avoid touching one's eyes, nose and mouth with hands; fletido ou usar lenço de papel, que depois deve ser
    • Social Conduct: Change the frequency and ways of contact within the staff and between staff and clients, avoiding ( whenever possible) any close contact, hand shakes, kissing, shared workspaces, presencial meetings and sharing food, utensils, glasses and towels.

How to follow through with daily self-monitorization to assess fever ( measure body temperature twice a day and register the results' value and timing), verifying any cough or difficulty while breathing.  

How to follow "Direcção Geral da Saúde"'s guidances for sanitation of all surfaces and washing of clothes used in our establishments.

Information to all clients:

All clients are informed of the following information: 

  • How to uphold basic precautions and infection control regarding the coronavirus outbreak.
  • What is the internal protocol regarding the Coronavirus Covid-19 outbreak.

The establishment has:

Individual protection equipment in sufficient number for all the staff involved in the activities.

Individual protection equipment for clients ( maximum capacity of the groups) 

The internal cleaning and hygienization protocol insures:

Washing at high temperatures of all the clothes and other accessories worn in the activities ( towels, cycling gear), for all the staff and clients ( at around 60ºC).

Supplying alcohol based hand sanitation, whenever it is justified, to the participants in all activities. 

Hygienization or disinfection of all the equipment used, after each activity, according to the rules applied to each type of equipment.

Hygienization or disinfection of all transports used, after each activity, and according to the rules applied to each type of transport equipment.

The service organization assures:

Maintenance of social distancing between participants in all activities, according to the recommendations of the "Direcção Geral da Saúde".

Maximum occupation of the transports used in the activities, according to the recommendations of the "Direcção Geral da Saúde".

The distribution of information regarding the activities, preferably using digital/online platforms.

Following internal hygienization and safety protocols by partners involved in the activities.

That there is always a responsible member of the staff ready to put in place the procedures in case of suspicion of infection ( accompany the client with symptoms to the isolation space, provide him with the necessary assistance and contact the National Health Service).

The storage of all the residue produced by the ill that are suspected of being infected are stored in a plastic bag that, after sealed, should be placed apart and sent to a licensed operator to manage hospital residues with biological hazard.

Choose with confidence

Check our reviews and explore Portugal on a bike with us.
David Caw
David Caw
Great communication for the start - clear and friendly emails. Short taxi ride from Lisbon airport. Pedro greeted me and got me sorted for my journey. Breathtaking ride up coast to Porto. Bike was perfect for all conditions and performed flawlessly. Dropped it back at Porto premises and, again, Pedro greeted me. Had really good chat about possible future rides - and I will use tese guys again. Wonderful experience !
Andrea Binder
Andrea Binder
Danke Pedro, André und allen Mitarbeitern, dass unser Radurlaub ein voller Erfolg war. Qualitativ hochwertige Räder und ein hilfsbereites, freundliches Team, dass uns bei unserer kleinen Panne schnell und unkompliziert geholfen hat. Ich kann dieses Unternehmen zu 100 % weiterempfehlen. Danke an Alle
Peter McMullan
Peter McMullan
A very professional and well run organisation. The bikes and gearing were of the highest quality so the equipment never missed a beat. Pedro was very accomodating with pick up and drop off and the whole adventure was a huge success in part to his organisation. The complete package
Carlos Pinto
Carlos Pinto
Recomendo vivamente Go Cycling Portugal Obrigado Pedro foi um prazer poder contar contigo e com a tua equipa As bicicletas eram top 👍 fizemos os 738km da N2 muito confortavelmente e como programado pegar no Porto e deixar em Faro foi mesmo ótimo assim só foi mesmo preciso pedalar e não nos ocupamos de mais nada Obrigado por tudo e até breve
Roger Owen
Roger Owen
Pedro and his team could not have been more helpful over the two years that we tried to ride the Portugese Camino. It was put back twice because of COVID. Nothing was too much trouble, and they credited us each time we had to postpone. When we eventually started (March 2022) the bikes were brilliant and top-notch - over 620km they were faultless. Drop off in Santiago was easy. I could not recommend this company highly enough. They were excellent. And I proposed to my (now) fiancee Rachel in the square in front of the cathedral. And she said yes! Strange things happen on the Camino! Thanks again Guys - you were brilliant in all aspects of your support. Roger and Rachel xx
Roger Owen
Roger Owen
We hired bikes for 2020 but could not start the Portugese Camino until April 2022. Pedro and his team could not have been more helpful and honoured our credit in full. The bikes were top class and we had no issues. I could not recommend Pedro and his team highly enough. Roger and Rachel.
Georges Luxcoach
Georges Luxcoach
It was the 1st time (but not the last) i worked and ordered 5 bicycles with Gocyclingportugal. I have to confess, as the organiser of a Tour from Porto-Lamego-Lisbon and back, I was not sure that the bicycles would be at the airport on time so that we could start the Tour immediately from there after landing in Porto. My friends would hate me for the rest of my life, if not 🤣. But Pedro and his teammate were on time. Once again thanks Gocyclingportugal. Everything went right and we were happy to ride on Scott Addict bikes! 👌🏼🚴🏼‍♂️ GG
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Telephone: +351 969 154 589
(Call to the Portuguese national fixed network)


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